Obstacles:


How a Colorado company is reworking social entrepreneurship

One obstacle to doing good we often hear people talk about is a lack of skills and/or knowledge. Boulder-based recruiting firm ReWork tackles this obstacle by connecting a skilled talent pool to the social enterprises who need them most. 

You’ve probably heard the term “scrimmage” before. In sports talk, it’s a practice game that doesn’t count.  In ReWork’s vocabulary, it’s an event that matches startup social entrepreneurs with willing volunteers to help them problem-solve.

Here’s how a typical Scrimmage works: Participants are presented with a challenge or project , and then break off into teams. At the heart of the event is rapid prototyping as inspired by Google. Instead of brainstorming at length, for example, the teams hammer out ideas on the fly, continually testing and iterating on them in the moment to help get them in the best shape possible. Failure is viewed as an opportunity to learn.

The process is then repeated throughout the day until the teams report their solutions to the rest of the group, and everybody (of age, of course) can celebrate with a beer!

Since starting the Scrimmages last year, ReWork has collaborated with a variety of local incubators such as HUB Boulder, Social Venture Partners, Unreasonable Institute, and more.

Scrimmage in action

Meet Shane 

Shane Gring launched Denver-based BOULD in 2011 after becoming interested in energy efficiency and the ways it could create savings for the low-income families he was serving while working for Habitat for Humanity via AmeriCorps in Boulder.

Like most startups, BOULD, which strives to greenify affordable housing projects, had a few kinks to work out. Needing help on simplifying the enrollment process and creating enticing messages for potential participants, they partnered with ReWork for the very first scrimmage in November 2012.

Two teams took on one problem each. One streamlined the enrollment form. The other team came up with messages and tested them right there with people on the street and at CU Boulder’s architecture school, eventually coming up with simple, accessible communication.

“I like that this process allows you to see how people react, right away, without the space of waiting to roll out an idea and seeing how people like it,” Shane says.

Because of its success, rapid prototyping is something they do at BOULD all the time now in their day-to-day work as well as special events like their Green Building Hackathon.

Meet Brett

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Photo credit: ReWork team.

After a stint with TOMS shoes and living abroad to pursue a master’s degree in sustainability, Brett Dioguardi moved to Colorado and found himself without a gig. He learned about ReWork through Twitter, and was accepted to their talent pool in the midst of his move.

Brett was familiar with BOULD before the Scrimmage, having worked with them in a volunteer capacity, including helping to get them ready for the event. The day of, he worked on the team that was responsible for putting together messaging.

“I was a great fit for this group because although I had some knowledge of BOULD beforehand, I was still able to bring fresh ideas and thoughts to the discussion in a group of folks who were new to the company,” he says.

To him, it was an amazing experience where he got to meet new companies and people with diverse backgrounds and perspectives. More significantly, however, after helping out BOULD pre and post-Scrimmage, Brett was offered a full-time position to work on partnership development.

“When I reflect on the experience, prepping for the Scrimmage and all the work before and after was even better than a job interview because I got to show [BOULD] what I was actually capable of,” he says.

Ultimately ReWork’s Scrimmage taught both Brett and Shane a lot about the power of face-to-face interaction, how iteration is key, and that continued problem-solving can help them tackle a constantly evolving business model.

In your everyday life, how do you practice the principles of Scrimmage?

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While they’re mostly in Colorado right now, this year ReWork will be holding open Scrimmages across the country as well as private ones for companies. Get in touch by emailing info@rework.jobs. 

To learn more about green building, starting your own social enterprise, or any of BOULD’s programs, contact Brett and Shane.

Learn more about Colorado month at Idealist!

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When the gate swings open: An Idealist’s reflection on love, hip-hop, and Brazil

 

As a child I played with National Geographic magazines. I cut the photos carefully from their binding and positioned them on my bedroom floor. I stood in the center of each photo and communed with the imagined essence of another world. For as long as I can remember, the power and mystery of place captivated my spirit and shook my bones with a voracious sense of wonder.

In 2005, when I was 22-years-old, I landed in Rio de Janeiro with a large university grant. I carried addresses and phone numbers for various nonprofits where I’d been contracted to teach hip-hop and English to Brazilian youth. In my mind, I had plans to study dance all around the country. As a taxi drove me at a furious pace through Rio’s tangled maze of steep hillside cobblestone, one clear thought rang out.

“I’m too sensitive for a city like this.“

I was right, but I’d soon learn I didn’t care. I cared about discovering how my sensitivity interacted with this new world. I wanted to see where the path of contradiction would lead me.

It first led me to a brown-eyed man who stalled my heart when his smile carved two dimples beside the corner of his mouth. The enchantment I felt on the nights I walked arm and arm beside him wasn’t simply the magic of being young and falling in love in a foreign country. It was the sensation of being in the presence of a gatekeeper. The one who stands on the threshold of where you’ve been and where you are going. The one who beckons you in such an alluring way you have no choice but to cross over, regardless of whether or not they follow behind you.

At 22-years-old, travel shattered my compass and my direction became suddenly, terrifyingly fluid. That transformative year, finding love and discovering my calling happened in tandem.

On one typically sweltering Rio afternoon, my Brazilian boyfriend invited me to meet him at a beach side park where his dance company rehearsed every day. The company consisted of a dedicated crew of teenagers with a shocking well of talent and a profound enthusiasm for hip-hop dance.

For the first month I sat mesmerized and watched them rehearse. They trained and created movement, yelled out to keep going when they were exhausted, and celebrated each other’s growth. For the second month I stood in the back row of their concrete stage, dancing alongside them. The third month my Brazilian boyfriend broke my heart. I debated ever returning to that park where I had spent the last 60 days humming with a familiar sense of wonder shaking in my bones.

“I’m too sensitive to handle this,” I thought.

Yet I found myself back at their concrete stage, terrified and uncertain. The community of dancers I’d been spending everyday with didn’t care where I’d been or who I’d dated. They only cared that when we danced we sought entry into the same unspeakable passion. Echoing every day around the park was the soundtrack of their excitement and it created a new compass within me. My brown-eyed ex ignored me, but one day it finally stopped mattering.

On the other side of the threshold the view was different. The narrative had changed. It was no longer about falling in love with a man. It was about falling in love with the story of a group of people. I began coming to practice with a camcorder in my hand. The first time I pressed record my breath stalled and my heartbeat quickened. The earth pressed into my feet. I felt certain I was exactly where I needed to be.

Since that initial discovery I’ve been growing into the craft of filmmaking, following this community of dancers around Brazil and other parts of the world as their story widens. I’ve made a hundred amateur mistakes and another hundred skillful, intuitive choices. I’ve kept myself in the center of my sensitivity even when the pressure mounted because that sensitivity is ultimately what makes me an alert storyteller. I have cherished every moment with the community I’ve filmed. I’ve fallen in love over and over and over again.

My editor and I recently put the finishing touches on Believe The Beat, the feature length documentary that began eight years ago, when a sweet boy asked me my name after a dance class on a clear night in a loud city. There is sometimes a voice inside me that yearns to omit this piece of the story.

“I went to Brazil to make a film,” I hear myself think. “I researched and I planned my strategy. I was intentional and grounded and focused from the start.”

Then the rest of me rushes in. I am reminded of the little girl who stood on photos of foreign lands with the unknown looming. Who closed her eyes and said yes to a million possible truths.

This is what the world asks us to do. Follow the winding, complicated path toward voracious wonder. Say yes to the moments that enchant and challenge and surprise us. Walk across the threshold when the gate swings open and keep moving forward as it shuts.

DSCF0706Jocelyn Edelstein is a Portland filmmaker, writer, choreographer, and founder of the Urban Body Project, a multimedia collective that explores the relationship between dance, culture, and community. Her writing has been previously published in Best Women’s Travel Writing 2011, Volume 8, and will be upcoming in Volume 9. When she is not making films or writing stories she is performing and teaching dance at Polaris Contemporary Dance Center

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Are the happiest people changing the world?

Photo credit: photobank.kiev.ua, Shutterstock

Photo credit: photobank.kiev.ua, Shutterstock

Here’s a question for you: are you happy changing the world? Does that spur you on to do bigger and better things? In an article on Harvard Business Review, Rosabeth Moss Kanter talks about how people who have the toughest jobs tackling worldwide issues and causes are often the happiest, because they can see how their work has meaning.

The happiest people I know are dedicated to dealing with the most difficult problems. Turning around inner city schools. Finding solutions to homelessness or unsafe drinking water. Supporting children with terminal illnesses. They face the seemingly worst of the world with a conviction that they can do something about it and serve others.

For many social entrepreneurs, happiness comes from the feeling they are making a difference.

In research for my book Evolve!, I identified three primary sources of motivation in high-innovation companies: mastery, membership, and meaning. Another M, money, turned out to be a distant fourth. Money acted as a scorecard, but it did not get people up-and-at ‘em for the daily work, nor did it help people go home every day with a feeling of fulfillment.

I see that same spirit in business teams creating new initiatives that they believe in. Gillette’s Himalayan project team took on the challenge of changing the way men shave in India, where the common practice of barbers using rusty blades broken in two caused bloody infections. A team member who initially didn’t want to leave Boston for India found it his most inspiring assignment. Similarly, Procter & Gamble’s Pampers team in Nigeria find happiness facing the problem of infant mortality and devising solutions, such as mobile clinics that sent a physician and two nurses to areas lacking access to health care.

People can be inspired to meet stretch goals and tackle impossible challenges if they care about the outcome.

While obstacles will arise, working together on human issues can be emotional and bring people closer together. Additionally, Kanter said, such large issues can diminish day-to-day annoyances and issues.

What do you think? Does your work give you a purpose and make you happy even when faced with adversity?

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Do you really need a mentor?

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(Photo via Flickr’s Creative Commons.)

One of the obstacles to doing good we frequently hear from you, our community, is not having a mentor; that teacher, guide, coach (sometimes friend) who helps you navigate challenges, introduces you to new people, and continually encourages. In short, a person you can trust and who you know has your back.

Sure, it can be great to have a mentor sometimes. But do you really need one? Here are three people who would argue no:

Nancy Lublin, Dress for Success founder and current CEO of Do Something, in this MAKERS video says:

I have lots of people who I look to for various things. And they’re friends, but actually I think right now I’m getting inspiration from the people I work with, which sounds totally corny but I’m learning everyday. Especially being at a technology not-for-profit that works with young people. My COO pushes me all the time. She is 29, and a foot taller than I am, and bolder and smarter and I learn from her everyday. Everybody, at all levels of the organization, I am learning from them and  being kept on my toes and having to keep up. It’s a great feeling.

Our very own Allison Jones on her personal blog agrees:

The truth is, I have never really had the desire to seek out one person to be my sounding board and long-term coach; it’s a lot of work on my end, on their end, and is a little too hierarchical for my taste. Instead, I prefer to connect with people when I have a problem I need help solving.

I do this because I believe that when you start from a place of wanting to solve a problem—instead of wanting to follow a particular person—you open more doors. People younger than you, older than you, people in different fields and professions, people in different communities, become problem solvers. You are also more deliberate and focused about what you need, which makes it much easier for people to actually help you (I am struggling with creating a strategy for X vs. I don’t know what I’m doing about anything).

Finally, Wikipedia founder Jimmy Wales on Quora echoes the sentiment:

I think the whole concept is fraught with peril.

I meet a lot of young people who waste a lot of time worrying about finding a magical mentor who will help them to greatness. But greatness will only come from within you. Yes, you need to learn from others, but seek wisdom from many.

What do you think? Have you benefited from “the one”? Or are you a believer in spreading the mentoring love?

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Stuck? Try problem-solving like a designer

The idea

People first, ideas second. Might sound obvious, but you’d be surprised at how many of us forget this – even in the social good world.

This idea of empathy is the key driver behind design thinking, a creative approach to problem-solving that’s gained buzz in recent years thanks to the mammoth design and innovation consulting firm IDEO.

But it’s not just the territory of big companies. Brooklyn-based The Design Gym is taking design thinking and putting it in the hands of the community. Through facilitation and storytelling workshops, giant hackathons, and their Weekend Workout, (which attempts to solve a problem from a real organization or company)  their belief is that anyone can be innovative – if you just exercise that muscle.

“There are lots of organizations that don’t talk to customers. That part of what we’re doing isn’t groundbreaking, it’s just showing them a new approach. You get so stuck in management and growth and systems and all of a sudden you lose touch with those people who can provide you very simple solutions,” co-founder Jason Wisdom says.

Design thinking in action

A typical Weekend Workout works like this: You come in on Friday night for a crash course on design thinking complete with beers and improv exercises. On Saturday, you go through the entire process on a problem that everyone can relate to, like park services or airline issues, using the 5 phases: learning from all the people who touch this problem in someway, making sense of what you learned, generating solutions from those learnings, experimenting or testing those solutions (many failing), and telling the story of what you learned. When Sunday comes around, you’re challenged to use that process again on a real client.

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Kelly presenting the user journey her team created for miLES.

There’s been seven workouts so far, with past clients including the Acumen FundMakeshift Magazine, HolsteeThe Future Project, and Made in the Lower East Side (miLES).

With miLES, for example, students were asked to find a way for artists, teachers, and more to utilize the 220+ vacant storefronts in the Lower East Side, and also keep the landlords who wanted to rent them to higher paying customers (i.e. bar and restaurant owners) happy. They came up with pop up shops. And not only that, but a central hub of carts where people could find signage, seats, tables, and more so they could set up and take down their store with ease.

A few of the clients from the Weekend Workout, such as Makeshift and Holstee, took on students after it was over to help put their ideas in action. That’s one of the big goals of Design Gym: develop relationships with companies and organizations so the students can gain both experience and exposure.

“They’ve been our biggest evangelists in terms of helping us find new opportunities, “ Jason says. “And we support them getting jobs or consulting gigs, or give personal coaching around their careers. As long as people know you’re absolutely committed to their success, they’ll bend over backwards to help you as well.”

Tips for replicating the idea

Jason and his team would love to first get The Design Gym firmly planted in NYC, then expand to other places.

But if the idea of a Weekend Workout makes you want to immediately start to do the heavy (or light) lifting of bringing one where you live, here are his tips on how to make it successful:

1. Find a point of focus.

Sit with the organization or company beforehand and tease out the problem. “We want the problem to be big enough to satisfy the organization and do something significant, but small enough that it can be implemented,” he says. Things like, “What’s the future of our organization look like?” is way too wide for a short timeframe, narrow down those problems or opportunities.

2. Tap into different communities and locations.

Bounce around to different spaces. Or if you can’t do that, partner with a space that can bring in diverse clients. Design Gym frequently hosts their classes at the Brooklyn Brainery, an eclectic, community-driven education space where you can find classes on everything from how to run a marathon to making marbled papers to being a connector.

“One of our primary drivers is to continually enforce that diverse community. Because the solutions are so much more interesting due to the communities diverse backgrounds and it’s fun to connect with people who would never get  to be around each other otherwise,” Jason says.

3. Make everything in the space fair game.

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A team, client (Holstee) and community celebrating after a fun-filled and exhausting weekend.

During the prototyping phase, when students are experimenting with ideas to see if they’ll work, encourage them to use whatever is front of them. At the Brainery, students will often use stuff from the classrooms: frying pans, duct tape, 2×4’s, etc. “The more props you can show us, the better off it is. We’ve had students present back in haikus and built structures, also some teams presented through brilliant songs,” Jason says.

4. Embrace your students’ inner geek

Anyone can attend the Weekend Workout and everyone who does is there for one reason: to learn new things. While most students tend to be in their late 20’s to early 40’s, their backgrounds run the gamut from novelists to 5th grade science teachers to product leads at Google.

“With the problems we’re working on being so diverse, people start to feel this applies to them, whether they’re in healthcare or a tech startup or construction,” Jason says. “What they have in common is that they’re geeky people.”

5. Don’t be a helicopter instructor.

The less you do, the better off your students are. “We found if do a really good job at the explanation and creating structure, and leave them alone, the better off they are,” Jason says. “Allowing them to go through and fail a little bit and do things wrong and learn from that is an important part of the process. And it takes us standing back a little bit for that to be able to happen.”

Another tip: Don’t try to force groups based on personalities you think might work well together. Whether you group people together or randomize it, the results ware usually the same.

6. Show your appreciation.

“Everybody has busy lives in this city. So we want to thank people for deciding that out of all the places they could possibly be, they’re spending time with us,” says Jason. They’ve shown their gratitude by giving students a bag with a Moleskine notebook, bottle of wine, and handwritten thank you card.

7. Empower.

Design Gym just launched a train-the-trainer program, where they have students come back from previous weekends and learn the skills necessary to become a really strong facilitator. Finding them long-term engagements with organizations or companies is another priority, and they’re toying with creating a consulting firm run by students.

8. Create continual opportunities for community. 

They’ve hosted happy hours, rotating potlucks, and more. “Our big epiphany was our first happy hour. We had 23 students in the class, and 21 came out to happy hour and said they wanted to continue to be involved in whatever it is we’re doing,” Jason says. “That to me was such validation we’re doing something right. And in the end, they become close friends.”
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Are you an organization in the NYC area that could use some creative problem-solving at a Weekend Workout? Or want to implement a similar project where you live? Get in touch with Jason: jason@thedesigngym.com.

If you’re in the NYC area and want to participate, the next Weekend Workout will be May 31-June 2.

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Need money for your idea? Creative financing starts locally

Propeller: A Force for Social Innovation is a New Orleans-based nonprofit whose mission is to tackle the city’s toughest challenges by supporting the creative solutions of its community members. Guest blogger Julia Stewart talks about community-focused ways to finance your nonprofit or social venture when you’re just starting out. 

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Propeller Fellows at a monthly meeting where we check-in about financial and social-impact numbers and goals moving forward. (Photo by Julia Stewart.)

Here at Propeller we emphasize a double bottom-line—that is, social impact and financial sustainability. Whether you are a for-profit or nonprofit, you must ask yourself: What is my business model? What is the market demand for my product or service and how will I generate revenue?

Selling your services to your community and beyond

Almost all of the nonprofits in Propeller’s Social Venture Accelerator have means of generating revenue. Here are a few examples:

How could you leverage your services to raise money?

Show your progress and ask for people to invest in you

“Fundraise, fundraise, fundraise,” is often the go-to mantra for nonprofits. Yes, donations and grants are important, but how can you engage your community to secure funding?

If you aren’t sure how to raise revenue through your services, but want to work closely with your community to support your idea, consider these small-scale (under $10,000) opportunities.

  • Crowdfunding platforms such as Kickstarter, Indiegogo, and Crowdfunder. Propeller alum Tippy Tippens raised almost $6,000 on Kickstarter to launch the BirdProject, for example, giving her supporters everything from mac-n-cheese to a soap and ceramic keepsake. Keep in mind there’s usually a charge of 4%-9% of total funds raised.
  • Microfinance platforms like Accion and Kiva. These are perfect if you are considered low-income or don’t have access to typical banking services. Kiva New Orleans, for example, has 226 members who have loaned $27,025 across 930 projects since 2009. Keep in mind interest rates can still average 36% or higher.

Of course, if you’re seeking more money, there’s a whole other world of program-related investments and venture capitalists and angel investors to consider. But if you look to your community first, you might be surprised at the support.

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Keep up to date with happenings at Propeller by following them on Twitter and Facebook. Feel free to also reach out to Julia if you have more questions about both small and large financing options: jstewart@gopropeller.org.

 

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What can world-changers learn from software developers?

This is the first of a three part series in which I’ll share some lessons drawn from the world of software development that can be applied to the social good sector. Part one is about recognizing obstacles to action for what they are.

I work on the web development team here at Idealist. My business card has the title of “Scrum Master,” which sounds equal parts terrifying and mystifying (in reality, it’s neither). One of my primary responsibilities is to remove obstacles for our web developers.

Scrum” is one of several popular software development methodologies collectively known by the umbrella term “Agile.” Agile processes seek to address some of the issues inherent to highly complex projects such as software development, by providing a set of shared values, engineering principles, and communication methods.

As I’ve learned more about these methodologies, I’ve discovered there are many applications to the work that members of the Idealist community are engaged in every day. After all, what’s a more complex project than eradicating poverty, ending homelessness, or convincing world leaders to cooperate on climate change?

A technique for recognizing obstacles

Every morning, we have a 15-minute meeting called “the daily scrum” where each developer makes a commitment for the day, and talks about their obstacles.

One technique we use is making a list of certain words that we think might indicate a hidden obstacle, like “try,” “maybe,” and “hopefully.”

We write them on a whiteboard. Whenever a developer uses one of those words during the daily meeting, we call it out. For example, a developer might say, “Today I’ll try to finish the new blog feature…,” and the rest of the team will challenge him to explain why he’s only going to try.

This isn’t some Yoda-esque motivation strategy (“Do or do not. There is no try.”). Rather, it’s an attempt to understand what is causing the hesitation. Typically there’s an underlying obstacle, like the developer isn’t familiar with the relevant part of the code. Once that’s been articulated, we can work as a team to solve it—perhaps by having him pair up with another developer who’s more experienced with that part of the codebase.

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Photo credit: Shutterstock

Applications for world-changing work

Identifying your own obstacles, or your organization’s, is a key step in any plan to change the world. Here are some strategies:

1. Make it a regular practice.
In Scrum, we ask ourselves every day what our obstacles are, and what’s getting in the way. In your context, this may be a weekly ritual, or something that you do at a twice-annual staff retreat.

2. Learn to recognize symptoms of hidden obstacles.
In the world of web development, there are a few common signs of unspoken obstacles: a general lack of progress, having more work “in progress” than there are developers on the team, or releasing buggy code. In the world of social good, the signs might include: not hitting your fundraising targets regularly, skipping writing your annual report to stakeholders, or getting unsatisfactory feedback from clients. Recognize these symptoms for what they are: evidence of some underlying obstacles.

3. Make obstacles visible.
Some Scrum teams have an “Impediments board” where they list their obstacles to action on index cards. Cards get removed when the impediment is removed. By making the obstacles visible, everyone sees them and they tend to get resolved faster.

4. Prioritize obstacles.
Not all obstacles are created equal. For example, an obstacle that is preventing your organization from receiving donations might be more important than something that prevents your organization from getting a new logo in time for your summer campaign. Some Scrum teams limit the number of obstacles “in play” at any one time. This forces you to prioritize, and choose the most significant obstacles to focus on.

5. Share responsibility.
A good Scrum Master will facilitate the removal of obstacles by creating a culture of shared team responsibility. Similarly, an executive director or project manager might be ultimately responsible for removing obstacles within an organization, but by empowering the team, they will be resolved more quickly.

We’ve found paying special attention to identifying and removing obstacles has greatly improved our development work at Idealist. What do you think? Do you have any tips or tricks for finding and resolving obstacles in your organization or projects?

p.s. Stay tuned for the next part of the series, where I’ll share some ideas for how to “inspect and adapt” on your internal processes.

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Respond and Rebuild: Community-led disaster relief in NYC

More than five months after Hurricane Sandy tore into the coasts of New York and New Jersey, many people are still feeling the effects. One neighborhood that suffered great losses and is still digging out is Rockaway, Queens, where the nonprofit organization Respond and Rebuild is working to repair damaged homes and get residents back inside.

The idea

Shanna Snider and Terri Bennett, two founders of the disaster response nonprofit Respond and Rebuild, met when they were volunteering with relief efforts in Haiti after the 2010 earthquake. Neither woman had any prior field experience with disaster relief, but they both took an instant liking to it.

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Terri Bennett (all photos courtesy of Respond and Rebuild)

“It’s a weird kind of work to enjoy,” says Terri. “The world would be a better place if it wasn’t needed.”

After months spent helping in the Caribbean, Shanna, Terri, and three other good friends they’d made on the island scattered around the map. They watched from different vantage points in 2012 as Hurricane Sandy drew closer and closer, and then struck—hard.

The five friends, soon to be joined by another they’d meet in New York, dropped what they were doing and, in 24 hours, made tracks to the Rockaway Peninsula—11 miles of beach at the southern edge of Queens whose neighborhoods were devastated by the storm. Nearly 100 homes were completely destroyed and many more seriously damaged, over ten thousand residents were displaced, and the power was out for weeks.

“When we came out here, we just wanted to help,” says Shanna. “We didn’t intend for it to become an organization—we all had other plans.” When the hurricane struck, Shanna was weeks away from leaving the U.S. to serve with the Peace Corps in Jamaica, and Terri was halfway through a Ph.D. program in international development and humanitarian relief. “But this took off,” Shanna says. “So why would I leave? This is obviously where I’m supposed to be.”

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Shanna Snider

Respond and Rebuild is now the leading volunteer group working side-by-side with homeowners and community leaders in Rockaway to safely clean out and repair damaged homes so their owners can return to them. The water removal, mucking, and (their specialty) mold remediation they perform is funded by donations and comes at no cost to the residents.

“Organizationally, we wanted to do something different than we’d seen done before. We wanted to be community-led and centered—not to drop in and tell the community, ‘This is what you have’ and ‘This is what you need,’ Shanna says. “The community here has really shaped what we do; they’ve led us to be able to meet their needs very directly.”

Obstacles

Respond and Rebuild’s success has not come without challenges. Here are a few Shanna and Terri have come across:

Obstacle: Living conditions
Solution: For the first five weeks of their operation, the initial members of Respond and Rebuild all lived together in a one-bedroom apartment near the beach. At times, it was hard for the crew to keep the organization running without going crazy.

But when they reached out to the community for help, they quickly secured two larger apartments to live in rent-free. “Everyone is vulnerable to disaster. So it’s a cause that touches people in a different way: it’s very personal,” Shanna says. “When we asked for assistance, people really opened their hearts and homes.”

Obstacle: Narrowing focus and asserting expertise
Solution: Given that there are a lot of needs in disaster response, Shanna and Terri knew they needed to give a focus to what they were trying to do.

“One thing we identified early on was our signature ‘cause’,” says Terri. “Mold. We became ‘the mold people.’ We researched and outfitted volunteers, waged a public health campaign, reached out to experts and other city orgs who had experience… We were the most organized group you could speak to about it, and that gained us trust.”

Obstacle: The ebb and flow of a volunteer-led group
Solution: “Especially in the first few months after a disaster, people come and go,” says Shanna. “And that can be a very emotional experience. But the group that remains, the core that’s left behind, is the one that works best together. It can be hard to hang on and not burn out; to recognize when to step back and breathe and when to give 150 percent. The ones that are left are the ones who figured out the balance. And as things formalize and become more structured, it gets easier.”

Advice

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Volunteers pose in their ‘Mold Buster’ suits

Since the end of October 2012, Respond and Rebuild’s hundreds of volunteers have logged an average of 1,800 hours a week to bring more than 100 homes back to livability. And the work continues.

Currently, Shanna and Terri are developing a blueprint of their organizational model, which they plan to share with others. In the meantime, here’s their advice for people who want to coordinate their own disaster response effort:

  • Just do it. “Trust yourself and the people you work with,” says Shanna.
  • Share skills.“We all had different skill sets and experiences that complemented each other: logistics, construction, management, communications, fundraising. And we also worked to partner right away with other organizations, which was a great way to take what we all had and make it most effective.”
  • Ask for and accept help. “Never be so arrogant as to think you don’t need help,” says Shanna. “I make a lot of calls and ask for a lot of favors. No one has all the answers by themselves, but together, you can get close.”
  • Be open to advice. “If someone else has already learned the lesson, don’t waste time relearning it yourself,” says Shanna. “Take advice openly, then decide if it’s right for your mission.”
  • Maintain balance. “Initially, adrenaline pushes you forward in disaster relief,” says Terri. “But as the immediate relief period comes to a close, the pace changes. Now we’d like to focus on employing local people, moving forward with partnerships, and developing a case management system for homeowners.”

“In five years, I can see us doing this work around the world,” Terri says. “But having the patience to take on all these things can be difficult. We’ll have to balance focusing and growing.”

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Inspired to help with disaster relief in a community you’re close to? Read more about Respond and Rebuild’s successful model on their website, or contact them through Idealist. In the NYC area? They’re always looking for new volunteers and donations.

Respond and Rebuild is also always looking to make their nonprofit better. If you have experience with disaster relief, they would love your advice about what surprise obstacles they might expect to encounter down the road. Or if you have experience with volunteer management, they’d love to know your ideas on best practices to retain volunteers, and on the best volunteer and donor tracking solutions.

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Fighting, failure, and forgiveness: One Pakistani activist’s story

Inspired by the honor killing of her good friend when she was 16 years old, Pakistani activist Khalida Brohi set out to challenge this practice in her village through several campaigns over the years. Yet she was faced with death threats, both to her and her family. Torn between wanting to change her culture while embracing it, Khalida had to create a whole new way of working. Here’s how she tapped into her culture’s strengths to create the Sughar Women Program in 2009, which empowers 800 women in 23 learning centers across rural provinces. As told to Celeste Hamilton Dennis.

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Khalida (top right with glasses) with women from the program.

 

How it all began

I’ve never been able to say how much I adore the place where I come from. I’m from a village in the mountains of Balochistan. I was the first person in my family who went to Karachi and got her education. I got to see two very extreme worlds.

Honor killings are a tradition in Pakistan, and they come from a really, really old custom in Saudi Arabia. Women, money, and land: these three things are the property of man, and they can do anything they want with them. They can kill a woman for doing anything they judge brings dishonor to her family.

When I was 16, a friend of mine was killed for wanting to marry a boy she liked. As soon as I learned about her death, I went into a crazy state and decided I was going to stop this. I did the WAKE UP Campaign. [An online media campaign that set out to raise awareness about the issue through sharing women's stories.] It became really big. But the more I worked, the more I realized I was trying to fight the entire system in Pakistan, and that’s difficult because different tribal communities have their own laws. Every time I went back to my village, nothing had changed.

I started getting many death threats from men who were angry I was going against the traditions. I went back to Karachi, and into hiding for six months. 2008 was a really bad time.

In hiding I started thinking about what led me to this failure. Why did I get these death threats?

Then I realized that I never said there were good things in the rural, tribal traditions. I never involved the village women in the campaign; we only had urban activists involved. So I decided to take a new approach.

The birth of the centers

After the failure and all the problems I had in the Wake Up Campaign I thought nobody would support me. But we had these 13 urban youngsters who said they would do anything to come back and help me.

We went to villages in the Balochistan province, where I grew up, and found the tribal leaders were who were against us. We said we were very sorry about protesting openly against you, we’re here to make it up to you, and we have some funds which we are going to use to promote your traditions. We said we were going to focus on three: language, music, and embroidery.

Turns out tribal leaders are always looking for ways for traditions to be promoted. Elders are dying without telling their old stories, and they’re afraid for that. Embroidery is something women have been doing for centuries. Every day, all the women from the local havelis get together and sit and make embroidery while singing. My own aunties do that.

When we did the embroidery part, we established a center and selected the women. One woman from every house would come to the center every day for two hours. The men were like, Wow, that’s great, women wouldn’t have to go anywhere else.

So now, here’s the trick. Instead of embroidery, the women in the center go through life training, and also learn little bit of embroidery so we can show what’s going on in the center. We start with really small things like: women cannot speak loudly, women cannot say their names, women cannot laugh. We start by changing this week by week, day by day.

In two weeks the husbands find out because they’re acting so differently. Their first reaction is, My wife is not going to that center ever again!

We knew that when the men found out it was going to to be a disaster, so we had do to something to keep them happy. We launched Pakistan’s first ever tribal fashion brand. We did a fashion show. The top models wore clothing made by the village women. It became a hit, a cool thing, because nobody had seen anything like it before. Our product went from very cheap to very expensive in Pakistan. The fashion brand took off and so did the prices and income for the women.

The men were like, Oh my God, she is actually bringing in a lot of money which I really need. I can’t stop her from going. For six months, these women end up learning so many life skills and bringing in much needed income.

Women writing

Photo via Khalida Brohi.

Why respect and forgiveness are key

We have to show the men that without them we cannot do anything at all. We have separate people on our team who mobilize: one is a man, another is a woman. They are accountable to go in, talk to the tribal leaders about promoting their traditions, and get them on our side. Sometimes it takes three or four months because you have to learn their values, respect them.

Respecting others is key. I mean, I had to forgive those people who I knew had killed their daughters. I was sitting in front of the tribal leaders who were involved with honor killings. The day I learned how to forgive them, and give them respect and let them work for me, was like a key in my hand.

It’s so hard. Forgiving them for who they are is one of the most emotional things for me. The main inspiration I got about how to forgive was when I learned that the mothers who cannot say “Don’t kill my daughter” because it’s a custom, live inside the house with the person who has killed their daughter.

The hate they would feel all their life I think is very difficult. And to know them and to see that everyday has been a struggle for me in the forgiveness process. But I have to keep going.

The fight continues

For me it’s compulsion. I still live in two worlds. I have my home in the mountains, and I have my home in Karachi. When you live inside mountains and places where women are suffering domestic violence and inequality, anyone would’ve done what I’ve done. I still go and sit with my cousins who are making embroidery and I know about their lives and the women’s lives in my community. I still feel there’s a long way to go.

Remembering the person who I started this whole thing for, my friend when I was 16, I feel like if we reach one million women then maybe I’ll feel like I did something for her. Because my limited ability, the helplessness I felt at the time makes me feel so guilty. It’s something I will never get rid of.

Recently I went to visit one of the centers. Someone was like you have to meet Zeena, she’s amazing. When I went to meet Zeena, she said come sit beside me. I sat beside her. She took my pen and the paper I’d had in my hand, and she started writing her name on it, pronouncing it with her whole heart and spirit. Zeeeee Naaaa. She had this beautiful smile on her face and I couldn’t stop crying.

That’s the reason I’m working. I go on and on because I know how proud she felt, seeing her name emerge on that page.
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To learn more or get involved, follow Sughar Women Program on Facebook and Twitter

Khalida is graduate of The Unreasonable Institute, an accelerator program that strives to get entrepreneurs who are solving social and environmental problems the resources they need to scale their businesses and impact.

 

 

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Why fear is another form of storytelling – and what it can teach us

Fear of doing harm. Fear of rejection. Fear of being seen as wrong or crazy. Fear of failure. Fear of success.

These are just some of the fears that have prevented people in the Idealist community from acting on their intentions. But it doesn’t always have to be an obstacle. If wielded correctly, fear can propel us to do amazing things.

In this TED talk, author Karen Thompson Walker encourages us to see fear not as a weakness or danger, but something that fuels our imaginations.

“Fear is… a kind of unintentional storytelling we’ll all born knowing how to do,“ she says. By thinking of fear as part of the narrative of our lives, we are better able to imagine our future and take the necessary steps toward action.

We’d love to know: How how have you turned fear on its head to help you in your journey to better your community?

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